MB-230 ACTUAL DUMP, MB-230 LATEST DUMPS FILES

MB-230 Actual Dump, MB-230 Latest Dumps Files

MB-230 Actual Dump, MB-230 Latest Dumps Files

Blog Article

Tags: MB-230 Actual Dump, MB-230 Latest Dumps Files, Exam MB-230 Torrent, MB-230 Dump Check, New MB-230 Dumps

BONUS!!! Download part of Pass4SureQuiz MB-230 dumps for free: https://drive.google.com/open?id=1TJlCqKWDebxqHjr0vAkNFXmatjt_XzXU

Once you have selected the MB-230 study materials, please add them to your cart. Then when you finish browsing our web pages, you can directly come to the shopping cart page and submit your orders of the MB-230 study materials. Our payment system will soon start to work. Then certain money will soon be deducted from your credit card to pay for the MB-230 study materials. The whole payment process only lasts a few seconds as long as there has money in your credit card. Then our system will soon deal with your orders according to the sequence of payment. Usually, you will receive the MB-230 Study Materials no more than five minutes. Then you can begin your new learning journey of our study materials. All in all, our payment system and delivery system are highly efficient.

Microsoft MB-230 exam is designed for individuals who want to validate their knowledge and skills in the field of Microsoft Dynamics 365 Customer Service Functional Consultant. MB-230 exam is intended for those who have experience in configuring and implementing customer service solutions using Microsoft Dynamics 365. MB-230 exam tests the candidate's ability to design, configure, and implement customer service solutions, manage cases and the knowledge base, and design and implement service level agreements.

Microsoft MB-230 Certification Exam is designed for professionals who work as customer service functional consultants. MB-230 exam is one of the key requirements for those who want to earn the Microsoft Dynamics 365 Customer Service Functional Consultant Associate certification. The MB-230 exam is designed to test candidates on their ability to configure and manage customer service, create and manage cases, manage queues and entitlements, create and manage knowledge articles, and configure and use customer service insights.

>> MB-230 Actual Dump <<

Download Microsoft MB-230 Exam Dumps Demo Free of Cost

It would be really helpful to purchase Microsoft Dynamics 365 Customer Service Functional Consultant exam dumps right away. If you buy this Microsoft Certification Exams product right now, we'll provide you with up to 1 year of free updates for MB-230 authentic questions. You can prepare using these no-cost updates in accordance with the most recent test content changes provided by the MB-230 Exam Dumps. The MB-230 actual questions we sell also come with a free demo.

Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions (Q25-Q30):

NEW QUESTION # 25
You are using Dynamics 365 Customer Service. You are viewing a knowledge base (KB) article from a case record. Knowledge management is set up to use an external portal.
You need to link the article to the case and share the article with the customer.
What is the solution for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Text Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/find-knowledge-articles-within-record-dynamic


NEW QUESTION # 26
You are a Dynamics 365 Customer Service system administrator.
You are unable to add 20 hours of phone time to the Entitlement channel.
You need to determine the reason you are unable to add the hours.
What are three possible reasons? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. The Entitlement has been canceled.
  • B. The Entitlement expiration date has passed.
  • C. The Entitlement start date is in the future.
  • D. The Entitlement is in draft mode.
  • E. The Entitlement is in active mode.

Answer: A,C,D


NEW QUESTION # 27
You send surveys to customers who have opened cases within the past month.
Youneed to send a summary of the survey results to individuals who do not have a Dynamics 365 license.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE:Each correct selection is worth one point.

  • A. Runthe summary report. Export the report to Microsoft Excel. Send the Excel file to the users.
  • B. Run the survey summary report. Print the report to a PDF file. Send the PDF file to the users.
  • C. Run the survey summary report. Send a link to the report from within Dynamics 365.
  • D. Create a view with the data, and then email a link.
  • E. Create a dashboard of the survey summary reports and share the dashboardswith the users.

Answer: A,B


NEW QUESTION # 28
You are customizing a Dynamics 365 for Customer Service implementation.
The call center manager requires a visual representation that includes the number of resolved cases by month for each call center agent. The chart must be visible to all users within the service area.
You need to create the chart.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 29
You need to set the schedule to meet requirements for appointments.
How should you configure the settings? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Box 1: 30 minutes
Nurses and doctors must be booked for 30-minute time slots.
Box 2: 8: A.M.
The company is open from 8 AM to midnight Monday through Friday to provide services. Patients can make appointments by calling or using the internet. All appointments are conducted by phone or by using a computer.
Box 3: 12.00 A.M.
Box 4: 3
Patients must be offered at least three alternative times to schedule an appointment.


NEW QUESTION # 30
......

Yes, as a lot of our loyal customers who have passed the MB-230 exam and got the certification said that more than the MB-230 certification, they felt they had been benifited more for they had obtained the knowledge and apply it in the daily work, which can help them finish all tasks efficiently. Then they do not need to work overtime. It is necessary to learn our MB-230 Guide materials if you want to own a bright career development.

MB-230 Latest Dumps Files: https://www.pass4surequiz.com/MB-230-exam-quiz.html

BTW, DOWNLOAD part of Pass4SureQuiz MB-230 dumps from Cloud Storage: https://drive.google.com/open?id=1TJlCqKWDebxqHjr0vAkNFXmatjt_XzXU

Report this page